I had this same issue a few days ago. For my issue, magnet link only, turned out the download was Private. In Tixati (when you have metadata) this is indicated by a padlock symbol.
SEE: 2nd item under the NAME header
https://support.tixati.com/transfers%20view
If the creator of the torrent selects private mode, Tixati won't exchange MetaData with anyone else or use DHT.
When Tixati only has a hash there is no way of telling if its private or not, so you may see the IP peers trying to exchange metadata but fail or overflow.
You'd need to get hold of the .torrent file probably by this stage of trying?
If you have the .torrent and it still can't find peers (it wont use DHT) you need to add a tracker, or as many trackers as you can, to see if any peers will share.
Maybe work out where the download came from and use trackers associated with them.
If you know its not a private torrent, try copying the magnet link to text file, delete the transfer from Tixati and re-add in case of glitch?