been using the software for years and never had it crash like this. it's happened several times recently. i get an error pop up that i can't recall exactly what it said other than error needs to close. i found this in event viewer.

Faulting application name: tixati.exe, version: 3.32.1.0, time stamp: 0x678736e5
Faulting module name: msvcrt.dll, version: 7.0.22621.2506, time stamp: 0x657b2709
Exception code: 0xc000041d
Fault offset: 0x0000000000079a87
Faulting process id: 0x0x6118

don't know if that helps. any ideas?

What OS?
make sure to send in an error report.
thats the best way to get something fixed.